Support
Support recipes
2 admin-reviewed Support starting points in the Vault, each installable with one command. Browse every category →
Customer Support Ticketing Backend
Tickets, threaded replies, and status/assignment state in Postgres, with Redis for the stuff that needs to be fast (unread counts, live status). The backend behind a support inbox, not a full helpdesk UI.
by @ops
Node.js 24 PostgreSQLRedis
Support Impersonation ("Login as Customer") Tool Backend
Secure, time-limited support impersonation with a full audit trail of who impersonated whom and when — distinct from the Support Ticketing recipe: that's the ticket/thread system, this is the specific, sensitive capability of seeing the product as a customer sees it.
by @ops
Node.js 24 PostgreSQLRedis